Refund Policy

We are dedicated to delivering high-quality courses and events. If you are not satisfied, our refund policy outlines the conditions under which refunds may be available to ensure fairness and transparency.

• Course Purchases: Refunds for online or in-person courses may be considered based on the specific terms provided at the time of purchase.
• Event Registrations: Refunds for event registrations may be available if requested within a reasonable timeframe, subject to event-specific conditions.
• Non-Refundable Services: Certain services, such as one-on-one coaching or customized materials, may be non-refundable as specified at the time of purchase.

• Request Submission: To request a refund, contact us with your purchase details, and we will review your request based on the applicable terms.
• Processing Time: Approved refunds will be processed promptly, typically within a reasonable period, depending on your payment method.
• Conditions: Refunds are subject to review and may depend on factors such as the timing of the request or the nature of the service.

If we cancel or reschedule an event or course, we will notify you and offer a full refund or the option to transfer your registration to another event or course, where feasible.

If you have questions about our Refund Policy or wish to request a refund, please contact us at support@robbeckcoaching.com.